Cellular users often ask themselves how to call the Motive operator to find out the necessary information, connect to new services or tariffs, and find out the incorrect debiting of funds from the personal account.
It is necessary
- - mobile phone;
- - SIM card of the mobile operator Motive.
Instructions
Step 1
You can call this mobile operator completely free of charge by short number 111. This is possible even if there is no money on the phone account.
Step 2
From a landline phone in Yekaterinburg and the Urals region, you can call the toll-free number 8-800-240-0000. By this number you can find all the useful information and news of this cellular company.
Step 3
After dialing the number, an answering machine is connected to the line. You need to listen to the information that he will communicate. To perform tone dialing, press the star and the desired number on the phone.
Step 4
To connect to the operator, you need to press the desired number dictated by the answering machine or wait for an answer. When the line is free, the operator of the company will answer all your questions.
Step 5
On the official website of this mobile operator at motivtelecom.ru it is possible to ask a question to an online consultant in the chat, using special prompts. To do this, in the upper right corner of the page, you need to click on the green panel with the inscription "online consultant".
Step 6
You can send an SMS request to the short number 2111. The answer to the message will be given shortly.
Step 7
To the question asked on the site, employees give a written answer within 10 working days - during this time the official response of the company is sent to your mailing address.
Step 8
Convenient Internet service "Lisa", a link to which is on the official website of the company, allows you to use its services quickly and free of charge. In your personal account, you can track the status of your personal account, replenish it and contact operators through internal electronic communications, as well as keep abreast of the system's new products. To do this, you need to register and log in to the site.
