Troubles can not always be avoided, and if you lose your phone or have it stolen from you, the first thing to do is to block the number. By doing this on time, you will protect yourself from possible fraud.
Instructions
Step 1
There are three ways to block an MTS number:
Call the MTS contact center at 8 800 333 08 90 or +7 495 766 01 66. This is the fastest way to block a number. If you lose your phone, it is preferable to choose this option.
Step 2
If you do not have a phone at hand, but have a computer and Internet access, you can block the number by going to the "Internet Assistant" on the MTS website at https://ihelper.mts.ru/selfcare. The difficulty may arise if you have not previously accessed the "Internet Assistant", and you do not have a password, which requires your mobile phone to create
Step 3
Go to the nearest MTS store, where employees of the company store you can get a new SIM card with your old number and account balance for free.
