Sometimes cellular subscribers accidentally connect unnecessary paid subscriptions, after which a certain amount of money is debited from their account every day. You can delete subscriptions to MTS using special services from the operator.
Instructions
Step 1
Before deleting subscriptions to MTS, you should find out their names, as well as familiarize yourself with the full list so as not to delete the ones you need. It is best to do this using the Internet Assistant service, which is available on the official MTS website. Go through a quick registration in the system. To do this, you can use the instructions on the screen or immediately execute the USSD request * 111 * 25 # from your phone to receive the data for entering the account via SMS.
Step 2
Once you are logged into the "Internet Assistant" system, go to the "Subscriptions" tab. Consider the list carefully. To delete subscriptions to MTS through your personal account, just click the delete button opposite each of them. In addition to subscriptions, you should familiarize yourself with other sections of your personal account in order to remove all unnecessary paid services. For example, to unsubscribe from news services and other paid services, go to the "Tariffs and Services" section and select "Service Management". By clicking the "Disable" button, unsubscribe from unnecessary newsletters and other paid services.
Step 3
You can unsubscribe from MTS subscriptions using the USSD request * 152 * 2 #. As soon as you complete it, an automatic message will be sent to your number with information about connected services and mailings, as well as commands to disable them. In addition, you can contact the MTS subscriber support service at 0890 and delete subscriptions by following the prompts in the voice menu. If you press the "0" key, the connection with the operator will start. Ask him to turn off services or subscriptions you don't need. Finally, the staff of the nearest MTS office or communication salon can provide you with the necessary assistance. Go there, taking your passport and mobile phone with you, and paid subscriptions will be turned off on the spot.
