MTS subscribers who want to refuse the services of this company have two options for solving the problem. They can either not use the MTS SIM card at all for a certain period of time with its subsequent auto-blocking, or they can officially terminate the contract with the company.
It is necessary
- - application for refusal from communication services of the company "MTS";
- - sim card "MTS"
Instructions
Step 1
Remove the MTS sim-card from your phone and do not use it - in this case, the service contract will be terminated automatically after 183 days. This option is not suitable for those subscribers whose tariff has a monthly fee and a credit limit.
Step 2
Contact the nearest communication salon of the MTS company, taking your personal passport with you. The office employee, before terminating the contract with you, will check that there are no debts on your personal account.
Step 3
If the debt is found, it can be repaid at the cash desk of this office, or at the nearest branch of the Savings Bank of the Russian Federation. After that, you will need to write an application for termination of the service agreement with the MTS company.
Step 4
Write a statement according to the provided sample, or, if there is none, follow the scheme described below. In the upper right corner, enter the phone number you are rejecting. Enter your last name, first name and patronymic below, as well as your passport information. Write the number of your personal account, which is indicated in the contract and the date of its conclusion (this data can be clarified with an office employee).
Step 5
In the center of the sheet, write that you refuse MTS services, and indicate the reason for this decision (for example: moving to another region, poor communication quality, financial problems, poor service, switching to another cellular provider, etc.)
Step 6
If you want to transfer the balance of funds from the former MTS number to another number or cash them out at the cash desk, indicate this in the application. Indicate the number of the current account in the bank, if you want to transfer the remaining money to it.
Step 7
Confirm your desire to terminate the agreement with the MTS company by putting your personal signature and the current date. Ask your office worker for a copy of your statement.
