Sometimes there is such a nuisance as the loss of a SIM card. It also happens that frequent removal and insertion of it into the phone can lead to damage, the card will no longer receive signals. In such cases, you can restore the Megafon SIM card, and any other operator too.
Instructions
Step 1
To restore your SIM card, use the Megafon online store at https://moscow.shop.megafon.ru. When you visit the site for the first time, you will see a registration form on the right. You need to enter your e-mail, password, first and last name there. After registration, you just need to log in with your e-mail and password.
Step 2
Click the "Save" button, a window with an electronic order form will appear. Submit an application for the restoration of a lost SIM card. In case you do not want to register, you can also place an order. Under the authorization form, click the "Continue" button, and it will take you to the same electronic order form.
Step 3
Fill in the form. Mandatory fields are highlighted in yellow, indicate the last name, first name, patronymic, the phone number you want to restore and another contact phone number. In case of loss of a mobile phone, this should also be noted. In the electronic form, passport data can be omitted, but in this case, when the operator calls you, you will need to provide all the data to him.
Step 4
Click the "Submit Order" button. Carefully check all the data you entered and confirm it. Once shipped, you will receive an order number which must be retained for easy identification. Very soon, within three working days, a Megafon employee will contact you. After discussing the details, you will be sent a new SIM card.
Step 5
If you need to go through the offline card recovery process, you need to clarify the nearest Megafon store. Call * 123 # and find out the details. There is also a special store map - https://moscow.megafon.ru/help/offices/our_offices/. Contact a service point with a wish to restore a lost or non-working card. After completing the proper paperwork, you will be provided with a new SIM card.
