Services imposed by the operator or connected by mistake can be a real problem. We analyze how to find out about paid services on MTS and how you can turn them off.
How to find out if the phone has connected services from MTS
Note that additional services, even if you have to pay for them, do not necessarily cause problems for the user. Initially, the operator offers them to simplify the life of the subscriber, and they really save money for many. But sometimes an unscrupulous manager can connect them without the knowledge of the gullible owner of the gadget. You can accidentally connect paid services on your own, without outside help. For example, if the service was beneficial or interesting to you, and then became irrelevant.
To find out what paid, but at the same time completely unnecessary, services from MTS are on your phone, there are several options:
- The first, if you are, as they say, “on you” with the phone, contact the MTS offices in your city and ask the manager for help. Better to go with an experienced MTS user.
- Second, if you actively use your MTS personal account, learn about all the services from there. To do this, select the "Tariffs and Services" tab and go to "Service Management".
- The third is to use the command. There are two options - * 152 * 2 # and * 121 # (dial it without spaces and press the green tube at the end). You will receive a notification about connected subscriptions and services.
How to disable all paid subscriptions and services of MTS
Those who want to disable the work of all paid options from your operator have the same three paths. You can use the help of a manager in MTS offices, or you can manage subscriptions yourself. In your personal account, you can select superfluous or irrelevant services that are not connected by you and disable them. This method may not work with some services, and then you still have to contact the MTS salon.
Finally, you can use short commands to disable. For different options, the short commands will also be different, and we will consider the most common queries on this issue.
How to disable the "Beep" service on MTS
Not all subscribers need this service, but sometimes the subscriber does not even connect it on his own, since the melody instead of the dial tone is already included in the tariff plan by default. Its functionality involves the installation of a specific melody instead of the standard call sound. Disconnection is possible by dialing * 111 * 29 # (dial without spaces and press the call button).
How to disable the service "Home Package Russia" MTS
If you wish to disable this option, you will not find it in your personal account. To do this, you need to use the fast command * 111 * 743 #.
How to disable MTS services in Belarus
The services of the MTS company are used not only by subscribers from the territory of the Russian Federation. Many citizens of Belarus are MTS users. Of course, they may also need to deactivate services.
* 111 * 40 # - short call command to manage services if you are one of the users in Belarus. With this command you will find out what services are connected to your number. Some may have been part of the original package, and some may be the result of overly adventurous consultants in the communications salon.
It is worth noting that the seller is not always a problem: it often happens that the option was connected by the owner of the gadget himself in order to "just try" for a free period, and then, when this period ended, the unlucky subscriber simply forgot that his number was some options were connected.
Do not forget that if you encounter difficulties or problems in service management, you can always call the technical support service. after waiting for the operator's answer, you will tell about your problem and get expert help.
