In order to find out the name of the "Beeline" tariff plan to which your phone is connected, you can use the services of your personal account on the website or call the customer service.
Instructions
Step 1
Visit the official site "Beeline". Select your region from the list presented in the upper right corner of the main page of the site.
Step 2
Examine the vertical menu on the right side of the page titled "Private Clients". In the left column of this menu, at the bottom of it, you will see the button "My Account". Click on it. At the top of the page that appears, there is a section "Service management system" My Beeline ", to the right of the title there is a link - that is what you need.
Step 3
Get a password to access the My Beeline service management system. To do this, dial * 110 * 9 # from your phone number and press the call button. The message "Your application has been accepted" will appear on the phone screen, and after a few minutes you will receive an SMS message with your six-digit password to the service management system. Enter it in the appropriate field, as a login, dial the mobile phone number with the code, but without the eight. The system will offer to change the password to the one that you come up with yourself.
Step 4
Explore the main page of the service management system "My Beeline". In the upper left part of it, under the greeting, you will see information about your phone number, in the second line from the top you will see the name of the tariff plan. You can change the tariff plan in the service management system - just click on the "Change" button located to the right of the name of your tariff plan.
Step 5
Call the customer service "Beeline", for this, dial 0611 from your mobile and press the call key. From a landline phone, you can call 495-974-8888. Follow the instructions of the answering machine, wait for the connection with the operator. To do this, after the first voice message, press "2" in tone mode, after the second - "0". Keep in mind that the waiting time for a connection with a customer service specialist can be up to 15-20 minutes. Ask the specialist the questions you are interested in about the tariff plan.
