As a rule, subscribers of mobile operators choose tariff plans that meet their needs and are not too burdensome for the budget. But in some cases, the package includes paid services that the subscriber does not use. There are several ways to disable such services in MTS.
Instructions
Step 1
In order to check which paid services and paid informational subscriptions are connected to your number at the moment, dial the following combination on your phone: * 152 * 2 # and click on the "Call" button. This information is provided free of charge.
Step 2
Contact any store of the Mobile Telesystems (MTS) company and ask the employee to turn off paid services. You need to have your passport with you. If the phone number is not issued to you, the person specified in the contract must contact the salon. Disabling services you do not need is also free of charge.
Step 3
If you have no desire or time to look for an MTS salon, you can contact the subscriber service by dialing 0890 on your phone. Following the instructions of the autoinformer, select "Connect with a specialist". Explain to an employee of the MTS company that you want to disable paid services, give the passport details of the owner of the phone number and control information.
Step 4
You can also turn off the services yourself using the "Internet Assistant" service. Go to the official website of the MTS company, indicate your region, in the upper corner of the page, select the action "Login to your personal account". If you are already registered on the site, enter your phone number without a prefix (+7 or 8) in the “Login” field, enter your password and click the “Enter your personal account” button.
Step 5
If an account has not yet been created, to get a password, click on the "Get password" link. A message with a password that you will use to log in will be sent to the phone number you specified in the "Login" field. Or dial the combination on your phone: * 111 * 25 #, press the "Call" button and then enter your password of 5-7 digits.
Step 6
After entering your personal account, click on the "Internet Assistant" tab and select the "Tariffs and Services" section. Moving through the menu, you can get all the information you need and disable those services that you no longer need.
