As a subscriber of one of the cellular companies, you have the opportunity to receive information about all the calls that came to your phone. Such a printout is called call detail, you can get it once, or you can order a permanent service. The mobile operator "MTS" provides its subscribers with the opportunity to use this service.
Instructions
Step 1
To get information about calls, use the self-service system. To do this, go to the official website of MTS OJSC - www.mts.ru.
Step 2
Once on the main page, on the top right panel, find the inscription "Login to the Internet Assistant", click on it. A page will open in front of you where you will need to enter a ten-digit number and password to access the self-service zone. In the event that you have not previously registered a password, get it. To do this, send a message from your mobile phone to the short number 111, the text of the SMS should be as follows: “25 (put a space) and enter the password”.
Step 3
Once on the "Internet Assistant" page, you will see a menu in front of you. On the tab account find the parameter "Call detail", click on it. Then select the period and click "OK".
Step 4
Choose the method of delivery of information about conversations - by e-mail or in the self-service system. Click on the "Next" option. Specify the format of the document, also click on "Next". Check all the parameters of the order, at the end click "Order".
Step 5
When the information is generated, it will appear in the "Invoice" - "Ordered documents" section. Click on this item. In front of you you will see a list of ordered documents. Find the document you need and click. After that, it will open in the specified format.
Step 6
You can order details of calls by contacting the customer service office. Please bring your identity document with you for information. In the event that you are not the owner of a personal account, issue a power of attorney in your name.
Step 7
Contacting the operator, write an application for information and calls. Indicate the period in the document. After that, an employee of the company will provide you with the details of the conversations.
