Cellular operators are trying to make the communication of their subscribers more convenient. This is why they regularly provide a number of new services, some of which may have a subscription fee. If the subscriber believes that he does not need this paid service, he can turn it off at any time.
Disable paid services by phone
To suspend a paid service, you can call the mobile operator's customer support service. If you are a Megafon subscriber, contact the operator by calling the toll-free number 8 (800) -550-05-00. You can also send SMS to the short number 0500. In the message, clearly state the problem. If you are a legal entity, the toll free number 8 (800) -550-05-55 works for you. MTS subscribers can contact the contact center at 8 (800) -250-08-90, Beeline - 8 (800) -700-06-11.
Please note that a support service specialist may ask you to provide the passport details of the owner of the personal account or the password that was registered at the conclusion of the contract for communication services.
Disable paid services over the Internet
You also have the option to disable paid services via the Internet. To do this, go to the official website of the mobile operator. Get a password on your phone from your personal account and manage the list of services through the system. Here you can not only disable services, but also learn more about other packages.
You can also download the system to your phone. For example, the official website of the mobile operator Megafon has a link to the Service Guide application. Thanks to this system, you can control all transactions and expenses without using a computer.
Disable services via USSD commands and SMS messages
In the event that you know what paid services are connected to your personal account, you can suspend them using some commands. Let's say you are a subscriber of the mobile operator Megafon. Earlier you have activated the "Personal dial tone" service. To disable it, you can dial * 660 * 12 # and press the call key. In a few seconds, a message about the result of the operation will be sent to your phone. Or, for example, you use Beeline services. You have activated the Locator service. To disconnect, just send the word "Off" to the short number 5166.
If none of the above methods suits you, you can turn off the paid service by contacting the office of your mobile operator. You must have a document confirming your identity with you.
