There are several ways to check the current balance of a personal account on the home Internet. Please note that the provider is obliged to provide you with this information even if you do not have access to the network.
It is necessary
- - your contract number;
- - telephone or internet access.
Instructions
Step 1
Check the balance of the personal account of your home Internet using the user's personal account. To do this, open your browser page https://www.dom.mts.ru/ and in the upper right corner find the button "Login to your personal account". Click on it, in the login and password entry form that appears, enter the relevant data provided to you by the provider when connecting to the home Internet, and view the data regarding the balance of the personal account.
Step 2
If you do not know the data for entering your personal account, look at the information in the copy of the agreement issued to you when you connect your home Internet. Also, to log in, the username and password specified in the parameters of the network connection configured on your computer are often used.
Step 3
If you do not have access to the Internet or the user's personal account, contact the technical support service, the number of which was indicated in the documents when concluding the contract. Indicate your passport details and contract number, after which the operator will provide you with the necessary data on the balance of your personal account. Also ask him about the possibility of obtaining information through SMS messages or other means.
Step 4
Please note that in order to contact technical support, you must confirm the fact that you are an Internet user by providing them with the necessary information. Otherwise, the company's employees have the right to refuse to provide you with data on the balance of your personal account and other information regarding the contract.
Step 5
In order to find out the balance of your personal account, while away from your computer, go to the official website of your provider from the browser of your mobile phone, after making sure that an Internet connection is configured on your phone.
