Among all the opportunities provided by a mobile operator, there is a Call Detailing service, which implies receiving information for a certain period about all calls, messages, account replenishment and withdrawal of funds. To quickly get the data of interest, you need to know how to order a detailed invoice.
It is very easy to get a detailed printout of MTS calls, you just need to follow the operator's recommendations. There are several ways to get details of calls to MTS: use the services of the official website or contact the service center.
On the operator's website, each subscriber is given the opportunity to manage his account and track the movement of funds. You can view detailed information about calls using the Internet assistant. This requires:
- Register on the website using the proposed form. To get a password to access your personal account, you need to dial the request * 111 * 25 #.
- Enter your personal account, indicating the phone number and the assigned password.
- Select from the list of offered services the tab "Cost control" and after opening the folder, click on the link "Call detailing".
- Next, you should designate the period for which detailed information is needed, but it should be within six months.
- Finally, you should choose the method of sending the report - to the mailbox (after specifying the email address) in HTML format.
The service is paid, its cost is determined by the tariff plan to which the subscriber is subscribed, and the urgency of receiving the printout.
However, you can view general information for the period of interest for free. To do this, you need to go to the "Cost control" folder in your personal account. The page displays calls received and made in all directions, messages sent and received, data on subscriptions to periodic services, as well as the total balances at the beginning and end of the specified period.
If it is not possible or if you do not have enough knowledge to enter the operator's website, then you need to contact the MTS office for a printout of calls. The consultant will help you draw up an application and will accept it upon presentation of your passport. Call details drawn up in a report can be obtained immediately - its formation will take several minutes.
The report provides detailed explanations of the expense of funds for calls, SMS, additional services, as well as the account balance for the specified period. But information on accounts can be obtained only for the previous period, that is, for the past month. Therefore, it will not be possible to find out the results of the negotiations a week ago.
It is important to understand that you can make a call detail request only for your own number. Attempts to get someone else's call printouts are considered an invasion of privacy and are punishable by law.
