Mobile subscribers can find out the connected services on Megafon if they are clients of this company. To do this, go to the Megafon website or use the Service-Guide self-service system.
Instructions
Step 1
Use the convenient “Service-Guide” self-service system, which allows you not only to find out the connected services on Megafon, but also to configure them as necessary, for example, to refuse unnecessary ones. You can also change your tariff plan, perform cost optimization, set up receiving information about payments and monitor the current state of the account. For convenience, download the Service-Guide application to your phone from the official website of the Megafon company.
Step 2
Try using the guide using the hardware you already have. You can find out the connected services on Megafon for free by means of a USSD request * 105 #. Depending on your region and current tariff, this combination may differ and have the form, for example, * 105 * 1 * 1 * 2 #; * 100 # etc. Check with your operator for this information.
Step 3
Use the online service "Internet Assistant" on the Megafon website. Follow the steps on the screen to receive a password to your number to access the system. You will see a menu through which you can find out the current services on Megafon and perform the necessary actions on them.
Step 4
Find out the list of connected services through the sections on the main page of the Megafon operator, having previously selected your region from the list presented on the website. In the "Services" section, you will see the operator's current offers and find out which of them are included in your tariff, how they can be activated or deactivated.
Step 5
You can view services on Megafon in other ways, for example, through the operator's support service. While in the network coverage area, dial the free number 0500 and after the operator answers, request a list of current tariff options. Be prepared to provide passport details and other required information.
Step 6
Contact the employees of one of the city offices or Megafon communication salons. The company's specialists will help you find out the connected services and deactivate those that you do not need. In this case, you will also need a passport and an agreement with a company for the provision of cellular services, if you need to challenge the illegal connection of one or another option.
