There are situations when you need to find out, for example, Internet traffic or how much time you spent in a certain month. To do this, all mobile operators provide a one-time service - bill detailing, for example, MTS has come up with several options for obtaining this information for its customers.
It is necessary
- - passport;
- - access to the Internet;
Instructions
Step 1
If you are not far from MTS customer service salons, then you can contact the specialists. But you need to have a passport with you.
Step 2
Another remote method is via the Internet. With the help of the global web, you can carry out all the actions yourself. In order to use the service, go to the website: www.mts.ru
Step 3
In the window that opens, find the entrance to your personal account. It is usually located in the left-right corner of the site. Enter your phone number and password in the information field. If you have entered your personal account for the first time, and you do not have a password, then send a USSD request to the short number * 111 * 25 #, after which you will receive your password in the form of an SMS message.
Step 4
In the personal account itself there is a link - "Cost control". In this menu you will find a number of offers from companies, including the button - "Call detailing". By clicking it you will go to the following menus.
Step 5
The system will prompt you to enter the period for which you want to receive information. It is worth noting that using the Internet you can get information on calls made up to six months ago. In the same menu, there is an item for the delivery method of detail - HTML or Exel. After choosing the necessary one, indicate the e-mail address, the result of sending will depend on the correctness of the entered information.
Step 6
For most of the company's subscribers, the service is provided free of charge, but to clarify the data, contact the specialists at 0890.
Step 7
The company also recently introduced the "5 paid actions" service. Using it, you can request details on the last 5 paid actions, for this, dial * 152 * 1 # on your phone. Within a few minutes you will receive an SMS message with detailed information - the service is also provided free of charge.
